Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly (name, email, phone, payment information), information collected automatically (device data, IP address, location), and information from third parties (Google, Apple for OAuth login).
2. How We Use Your Information
We use your data to provide and improve our services, process payments, communicate with you, ensure safety, comply with legal obligations, and personalize your experience on the platform.
3. Location Data
We collect your location data when you use our ride and rental services. This data is used to match you with nearby drivers and vehicles, provide live tracking, and improve our routing algorithms.
4. Data Sharing
We share your data with service providers (drivers, vehicle owners) necessary to complete bookings, and with trusted third-party vendors who help operate our platform. We do not sell your personal data.
5. Data Security
We implement industry-standard security measures including TLS encryption, hashed passwords, and regular security audits. No system is 100% secure, but we take every reasonable precaution.
6. Cookies
We use essential cookies for authentication and session management, and analytics cookies to understand usage patterns. You can manage cookie preferences in your browser settings.
7. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact privacy@ridemycars.com or use the data management tools in your account settings.
8. Data Retention
We retain your data for as long as your account is active and for a reasonable period thereafter for legal compliance. Booking and transaction records are retained for 7 years per financial regulations.
9. Contact Us
For privacy inquiries, contact our Data Protection Officer at privacy@ridemycars.com or write to RideMyCars Inc., San Francisco, CA 94102.